Modifying Access to a Shared Mailbox Folder
- Open Outlook.
- In the Navigation Pane, locate the shared mailbox and expand it using the arrow to the left of its name.
- Right-click on Inbox and select Properties….
- Select the Permissions tab.
- Select the individual you wish to modify.
Incorporate these 7 shared mailbox practices
- Bring accountability to the queue. …
- Record processes and responses outside of the mailbox. …
- Make folders or labels for your mailbox. …
- Create boundaries around access. …
- Look for overarching insights. …
- Prioritize inbox zero. …
- End on a positive note.
Add a shared mailbox to Outlook
- Open Outlook.
- Choose the File tab in the ribbon.
- Choose Account Settings, then select Account Settings from the menu.
- Select the Email tab.
- Make sure the correct account is highlighted, then choose Change.
- Choose More Settings > Advanced > Add.
Open the shared mailbox in a separate browser window
- Sign in to your account in Outlook on the web.
- On the Outlook on the web navigation bar, click your name. A list appears.
- Click Open another mailbox.
- Type the email address of the other mailbox that you want to open, and then click Open.
How do I manage my Outlook mailbox?
Manage my mailbox size
- In Outlook, choose File> Tools > Mailbox Cleanup.
- Do any of the following: View the total size of your mailbox and of individual folders within it. Find items older than a certain date or larger than a certain size. Archive items by using AutoArchive.
Use the EAC to edit shared mailbox delegation
- In the EAC, go to Recipients > Mailboxes. …
- To grant or remove Full Access (Read and manage) and Send As permissions, click Edit next to the permission type.
How do you effectively manage a mailbox?
10 Ways to Manage Your Email Inbox—According to People Who Get 100+ Emails a Day
- Only Keep Emails Requiring Immediate Action in Your Inbox. …
- Create a “Waiting Folder” for Action-Pending Emails. …
- Make Subfolders or Labels Your New BFF. …
- Set Inbox Rules or Filters. …
- Use Your Calendar to Track Emails That Require Follow-up.
Log into your Office 365 admin center or Exchange admin center. (You must be an admin to create a shared mailbox on Office 365 or Exchange online.) In the admin center, go to Office 365 Groups > Shared mailboxes. On the Shared mailboxes page, select +Add a mailbox and then enter your mailbox name.
In the Folder Type list, click Inbox, Calendar, or Address Book. In the Search box, type the name of the person who granted you access, click the person’s name in the search results, and then click Open. The shared Mail folder appears in the Folder pane.
A shared mailbox is a mailbox that multiple users can use to read and send e-mail messages. … This allows multiple users to monitor and reply to e-mail sent to an e-mail address, providing a constant presence for your customers.
If your administrator has only recently provided you access to a shared mailbox, it may take a short time before the shared mailbox automatically appears in your Outlook profile. If the shared mailbox does not automatically display in Outlook, you may need to restart Outlook to see the shared mailbox.