How do I contact Coinbase directly?

How do I speak to someone at Coinbase?

You can contact us in several ways: Complete a request for email support here.

For the fastest resolution, please:

  1. Submit your request using the email address you use to sign in to Coinbase.
  2. Choose the most relevant category and sub-category.
  3. Provide as much detail as possible regarding your issue.

Does Coinbase have a customer service phone number?

Phone. Please be aware that we currently do not offer any phone support with a live agent. You can call Coinbase Support to immediately disable your account if you suspect your account has been compromised.

Does Coinbase have 24/7 customer service?

Our team of customer service experts will be available via messaging 24/7 with the speed our customers expect. … Live support will be a core part of this experience as well, allowing customers to quickly message our team of experts when needed.

Does Coinbase have an email?

Emails from Coinbase will always have the domain name at the end of them. For example, emails from,,, and any other email from the domain can be trusted. We also send emails from Coinbase sub-domains.

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How long does it take for Coinbase to respond?

The account recovery process usually takes 48 hours to complete but can sometimes take longer. After 24 hours, you should be able to sign in to your account and complete buys and sells. After 48 hours, you should have full trading capabilities restored.

Has Coinbase been hacked?

The account breaches occurred between March 2021 and May 20, 2021. Coinbase suspects hackers used a large-scale email phishing campaign to trick numerous customers into giving up the email addresses, passwords, and phone numbers associated with their accounts. … The hackers then looted the cryptocurrency funds.

How do I contact Crypto customer service?

Enquiries? Get in touch.

  1. General.
  2. Regulatory Inquiries.
  3. Law Enforcement Inquiries.

How do I recover my Coinbase account?

Coinbase Wallet recovery

  1. Go to your Settings and sign out. …
  2. Reopen the Coinbase Wallet app and select I already have a wallet.
  3. Choose Restore from Google Drive or Restore with recovery phrase.
  4. Follow the remaining onscreen instructions.

What are Coinbase customer service hours?

The Custody Client Services team is available Monday through Friday from 2am–6pm PT with additional coverage on the weekends. You can reach us at: Email: Phone: Our phone number is available within the Coinbase Custody platform.

Does Coinbase refund stolen money?

You can contact Coinbase customer support over the phone if you think that your account has been compromised and if you want to request a refund for the unauthorized or incorrect transaction.

Can you get scammed on Coinbase?

Scammers can create fake websites asking for sensitive information to gain control of your accounts. Coinbase employees will NEVER ask you to share your password, 2-step verification codes, or private keys. If someone claiming to be from Coinbase asks you for this information, it is a scam.

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Why is Coinbase customer service so bad?

Coinbase is under fire for terrible customer service following reports of users’ accounts being hacked and drained of funds. According to a Tuesday investigation by CNBC, thousands of customers across the country have lodged complaints against the company.